Terms and conditions

 1. Purpose and Use of the Terms

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1.1 These Terms and Conditions apply to all individual contractual relationships between the client as an accommodation provider (the Client) and the company HYTTA s.r.o., ID: 175 90 418, Velké Karlovice 490, 756 06 (Hytta) as an accommodation provider, the subject of which is the provision of accommodation in real estate in the municipality of Lípa above Dřevnicí (property) and the provision of services related to accommodation. Individual contracts are concluded in accordance with Article 2 of these Terms and Conditions.
 

1.2 In the event of a conflict between the Terms and the express agreement of the parties in the contract, deviating contractual provisions take precedence.
 

1.3 The conditions may be unilaterally changed or supplemented by the Hytta, the text of the Conditions effective at the time of the conclusion of the Agreement is binding for the Client.

 

2. Contract between the Client and Hytta

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2.1 The contract between the Hytta and the Client (Contract) is concluded by the Client filling out the form in the online reservation system on the Hytta website (Reservation System) and paying the relevant amount for the accommodation. The contract may be further concluded outside the Reservation System, in writing or through e-mail communication between the Client and Hytta, by confirmation of the Client's order by Hytta or by confirmation of Hytta's offer by the Client, or by both parties signing a written contract.
 

2.2 The contract specifies in particular the specific time period for which Hytta provides the Client with a property for temporary accommodation, the location of the property (especially using GPS coordinates) and the price for the accommodation.
 

2.3 Hytta records the Contracts concluded within the Reservation System and can make them available to the Client upon request.
 

2.4 The minimum stay is 2 days (two nights). 
 

2.5 The maximum number of people who can be accommodated in the property at the same time is 6. 
 

2.6 The Client undertakes to enter accurate and truthful information when booking accommodation and when entering any data for the purposes of the Agreement. If the Client discovers that he has made a typing error or entered inaccurate data in the data entered in the Reservation System, he shall correct the erroneous data in the system during the reservation process or contact Hytta without delay in order to correct these errors. Hytta is not responsible for deficiencies in the service provided as a result of errors or errors not corrected in time in the data provided by the Client as part of the reservation, in communication with Hytta or in the Agreement.

2.7 The contract between the Hytta and the Client (Contract) is also concluded by the Client filling out the form in the case of the purchase of a gift voucher. The gift voucher must be used for a stay that takes place no later than 12 months from the date of purchase of this voucher. The value of the voucher is deducted from the total price of accommodation when booking on the website www.hytta.cz. 

3. Price and reservation

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3.1 The price of accommodation (and possibly the price of other additional services) including VAT is indicated in the Reservation System or communicated to the Client in another way before making the reservation. 

4. Cancellation terms

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4.1 The client is entitled to unilaterally cancel the stay and the Agreement for any reason or for no reason, by written or electronic notification delivered to the e-mail address info.hytta@gmail.com. If such cancellation (delivery of notice of cancellation) occurs at the time of:
longer than 30 days before the start of the accommodation, Hytta will refund 100% of the price of the relevant accommodation including VAT to the Client,
shorter than 30 days and longer than 7 days before the start of the accommodation, Hytta invoices the Client and the latter undertakes to pay Hytta a cancellation fee in the amount of 50% of the price of the relevant accommodation including VAT, whose cancellation has taken place,
shorter than 7 days before the start of the accommodation, Hytta invoices the Client and the latter undertakes to pay Hytta a cancellation fee in the amount of 100% of the price of the accommodation in question, including VAT, whose cancellation has taken place.
 

4.2 Hytta is entitled to set off its claim for a cancellation fee including VAT against the Client's claim for a refund of the price paid for (cancelled) accommodation.
 

4.3 If the Client does not arrive at the accommodation according to the Agreement or does not use up the stay completely, he is obliged to pay the entire agreed price of the accommodation. In this case, the Hytta is not obliged to provide the service on an alternative date.

5. Rights and obligations of the parties

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5.1 The client arrives at the place of accommodation according to the Agreement at the agreed time.
 

5.2 The client unlocks the property with the key found in the safe at the entrance to the property. Hytta will send the code to the safe deposit box to the Client by e-mail before arrival.
 

5.3 When handing over the property for accommodation, Hytta is entitled to request an identity card from the Client and to note down or copy his/her information on the card, only for the purposes that result from the personal data processing principles with which the Client has familiarized himself.
 

5.4 The Client undertakes to use the property and its surroundings in such a way that no damage is caused to them, in accordance with the rules of decency and respect for the environment that surrounds the property, for the property and its future Clients.
 

5.5 Hytta warns the Client that staying in the property and its surroundings may be associated with the risk of accident, injury or other damage to health or property and further warns the Client that he and all persons staying with him in the property must use the property and move around it surroundings with due caution and prudence in order to prevent these risks and the occurrence of damage. In particular, the Client undertakes to comply with the safety and technical rules for the use of the property (Hytta manual) and for movement in the surroundings, which are available in the property in written form or are otherwise made available to the Client so that he can familiarize himself with them, with the aim of using the functions correctly real estate and preventing damage and risks to the life and health of the Client and all accommodated persons, to the real estate and the environment. Hytta is not responsible for damage that the Client (and all persons who are accommodated in the property together with the Client) suffer as a result of non-compliance with the stated safety and technical rules. The client is responsible for his own safety and for the safety of all guests staying with him during the stay.
 

5.6 The client is not entitled to make any modifications to the property or its surroundings, such as sticking, screwing, drilling, etc. and is obliged to refrain from any manipulation of the property. If any situation occurs that requires any intervention, the Client is obliged to immediately contact the representative of the Hytta by phone and to continue to behave in accordance with these Conditions.
 

5.7 The client is obliged to properly secure the property against theft at any time before leaving.
 

5.8 The client and persons who share the property with him as part of the accommodation shall refrain from smoking in the property.
 

5.9 The client undertakes not to bring objects into the property which, at reasonable discretion, are associated with a higher risk of damage to the property.
 

5.10 The client undertakes to return the property clean and undamaged at the end of the stay.
 

5.11 In the event of damage to real estate as a result of actions or omissions that are clearly irresponsible or that are in conflict with these Terms and Conditions or the Hytta manual, Hytta is entitled to demand compensation from the Client for the damage caused in this way in full.
 

5.12 In the event of property damage (accident, natural disaster, vandalism, etc.), the Client undertakes to immediately contact Hytta at the telephone number listed in the Hytta manual. If it is vandalism, a natural event, an injury or another serious event that cannot be delayed, the Client undertakes to immediately call the fire service, the medical service and the Police of the Czech Republic at the same time.
 

5.13 If the Client properly and timely informs the Hytta representative of a defect in the property, and if the Hytta does not remove the defect without undue delay, so that the Client can only use the property with difficulty, the Client is entitled to a reasonable discount on the accommodation price. In no case is the Client entitled to carry out the repair himself and demand reimbursement of the costs incurred. However, if the defect significantly complicates use, or if it makes use completely impossible, the Client has the right to waive the price of the accommodation or may terminate the Agreement without notice. 
 

5.14 The client undertakes to treat his own health, the property and the surrounding landscape carefully and with due respect, not to burden them or threaten them with inappropriate behavior or excessive noise.
 

5.15 Hytta is entitled to terminate the Agreement without notice prior to the expiration of the agreed period of accommodation, if the Client grossly violates his obligations under the Agreement and these conditions despite the warning. In such a case, the Client is not entitled to a refund of even a proportional part of the price and is obliged to pay the price in accordance with the Contract, as well as to compensate any damage incurred.
 

5.16 Hytta is not responsible for any damage incurred by the Client and the persons staying with him as a result of non-compliance with these Terms and Conditions or any other regulations to which these Terms refer. At the same time, the Client acknowledges and agrees that Hytta is not responsible for any damage to property or health that the Client and any person staying with him in the property suffers from any assets and movement around the property and in the surrounding countryside. Such activity is at the Client's and any accommodated person's own risk.
 

5.17 The client is not entitled to leave the property for rent or accommodation to a third party or to accommodate persons in it beyond the scope of the persons listed in the Agreement.

6. Final Provisions

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6.1 If these Terms refer to any other regulations and safety rules, then such regulations form part of these Terms and apply, like these Terms, to each individual Contract, unless otherwise expressly stated in writing in the Contract.

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6.2 All disputes arising in connection with the negotiation and conclusion of the Agreement, or with the rights and obligations arising from the Agreement, will be resolved according to the legal system of the Czech Republic, while for these disputes the parties agree on the jurisdiction of the Czech courts and the local jurisdiction of the general court of Hytty, or a court superior to it.

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6.3 Out-of-court settlement of disputes arising from contracts between Hytta and the Client, if the Client is a consumer, is the responsibility of the Czech Trade Inspection, IČO 00020869, with registered office at Štěpánská 576/15, 120 00 Prague 2, internet address: www.coi.cz.

 

These Terms and Conditions are valid and effective as of September 1, 2022.